Food and Beverage Service

• Programme Overview
• Programme Structure
• Other Information

• This level 2 Food and Beverage NVQ Diploma is an ideal programme which provides those wanting to develop their skills further in the area of food and drink service an excellent foundation for their career. Suitable for staff which work in a variety of areas of front of house service such as serving customers drink and food, taking payments and demonstrating excellent customer care skills.

  Throughout the programme learners will gain a better understanding of food and drink service hygiene, team working and food safety in the workplace, as well as full silver service, cover changes or service sequences, service of hot and cold beverages accompaniments, napkin folds, customer service.

• Mandatory Units

  Maintain a safe, hygienic and secure working environment (101)
  Work effectively as part of a hospitality team (104)
  Give customers a positive impression of yourself and your organization (201)
  Maintain food safety when storing, holding and serving food (204)

  Optional Units

  Serve alcoholic and soft drinks (212)
  Serve food at the table (207)
  Promote additional services or products to customers (273)
  Maintain customer service through effective handover (275)
  Maintain and deal with payments (205)
  Employment rights & responsibilities in the hospitality, leisure, travel and tourism sector (666)

  Components below are part of the Apprenticeship framework

  Technical Certificate Level 2 Award in Hospitality & Catering Principles (Food & Beverage Service)

  Key Skills                     Application of Number Level 1              

  (if required)                   Communication Level 1
  
  

• Programme length currently 4-5 months approx

  Qualifications and programmes can be subject to change at any time