Interactive Instructor Book
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Price: £20 £16
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Want to know more about the benefits gained from having a fully interactive instructor team? Then why not read ‘The Interactive Instructor’ book by industry expert Kris Tynan.
Billed as the definitive guide to excellent customer care on the gym floor it provides practical answers and ideas to equip fitness staff and their managers with the skills they need. As a complement to the workshop and filled with do-it-yourself practice scenarios this book is an ideal read for those who want to understand the theory behind concepts and techniques gained on the Interactive Instructor workshop.
“ This book provides a powerful insight into the reasons why trainers need to be better communicators with their customers – and provides effective answers on how to improve interpersonal and interactive skills. I can highly recommend this book for all aspiring instructors and personal trainers”
Cliff Collins, Director
European Register of Exercise Professionals
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Interactive Instructor
Understanding the customer experience Forming values and beliefs Building confidence Building rapport Developing listening skills Effective questioning Skills and knowledge relative to starting and ma...
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